New Contact Centre Jobs at John Lewis

The John Lewis Partnership is proud to be opening two brand new Contact Centres - one in Didsbury, Manchester and the other in Hamilton, Glasgow. This is an exciting new venture for the Partnership.

We’re looking for experienced people to join us and help launch these cutting-edge Contact Centres. Having worked in a call centre environment could be an advantage but is not essential – however, we think you’ll be surprised by what a job in a John Lewis Contact Centre has to offer.

That’s because we put the happiness of our people at the heart of everything we do. Join us and you’ll become a co-owner of one of the biggest retailers in the country, with a share in the profits and a host of exceptional rewards and benefits. What’s more, our fair, fun and friendly culture will run as deep in our Contact Centres as it does in our department stores.

If you’re passionate about delivering excellent quality customer service, familiar with the workings of a call centre, and willing to go the extra mile to succeed, we have a wide range of jobs available at these two modern and easily accessible locations:

Didsbury, Manchester - Tower Business Park
Hamilton, Glasgow - Hamilton International Park

Job Opportunities

Team Manager, Customer Service	Hamilton
Team Manager, Gift List Administration	Hamilton
Team Manager, Customer Orders	Hamilton
Team Manager, Customer Assist	Hamilton
Department Manager, Contact Centre	Hamilton