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Our Partners. The secret of our success.
If you’ve ever stepped through the doors of John Lewis or Waitrose, shopped online, or watched anything on our YouTube channels, as our customers know only too well… there’s something different about us. But if you try to define what that ‘difference’ might be, it’s not always instantly apparent. Is it the quality and carefully-selected variety of our products? Is it down to our inspirational displays? Perhaps it’s our innovation of products? Or is it our award-winning customer service?
Actually, it’s simpler than that. It’s our Partners. As co-owners they have a say in our business, so they put time and effort into making it work. And because they’re committed to making our customers happy, we try and ensure we put their happiness at work first too. Tailored training and development, market-leading benefits and a share in our profits all form part of that. It’s why our Partners enjoy working here and why we’re the success we are.